Saturday, April 25, 2009

mental note to self

You know how they say you pay for what you get? And you get what you pay for? This apparently applies to appliances. This morning we were stuck at home with the FOURTH (fruitless) repair visit for our refrigerator. Our huge, nice, posh, glamorous, nearly brand-new refrigerator, the one that we would never have been able to afford if we hadn't bought it at the Sears Scratch and Dent store. A 25-cubic foot Whirlpool fridge for under a grand? Lucky us! Right?

Ugh. Today we had the pleasure of being informed by the repairman that the replacement part that we'd received (and had to wait a week to have installed) was unnecessary and not going to fix our problem. We also got to listen to him get in a bitch-fight with the tech support on his speaker phone. Then he called his supervisor to rat out the other combatant in the verbal squabble. Charming. He (and the tech support, and the supervisor) was stumped by our fridge's inability to maintain a proper temperature, and decided to blame the problem on faulty wiring in our electrical outlet. This is entirely likely, since there has yet to be an example of UNfaulty wiring in this house, other than the new outlets installed by my dad, but are you telling me that it took the FOURTH VISIT before someone checked the outlet? So now we have to bring in an electrician, have the outlet repaired (or have it confirmed that the outlet isn't the problem) and then sit tight for another two weeks until our next service appointment. Awesome.

The good news is, as with all the other visits, the fridge is plenty cold and making ice like a champ since they reset all the operations. It will probably work for another week or so and then start warming up. We threw away two garbage bags' worth of food out of the freezer this morning (last summer's peaches, sad). I dearly, sincerely wish we'd just not bothered with the bargain-hunting and just bought a perfectly fine appliance from Home Depot for the same price and infinitely less trouble. Lesson learned.

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